Frequently Asked Questions

Downloading updates

The download servers may be busy. Just wait patiently until the download has finished.

First, wait for a while and see if the download resumes.

If your download is still stuck after waiting 10 minutes, cancel the download and re-try to download the update again. The download server may be busy, or you might have experienced a network issue.

Installing updates

While success can never be guaranteed, the developer of the app has tried its best to ensure the update installation process is as safe as possible. If you still have issues, contact the developer using the email address shown in the Google Play Store.

You'll need a custom recovery mode to use this feature - the default one doesn't work with it.

Only TRWP recovery has currently been tested, but any recovery supporting OpenRecoveryScripting should work. By the way, TWRP recovery is the most popular custom recovery mode available.

Note: MultiRom and other boot-level modifications have NOT been tested

It is highly reccommended to select a root package you want to have installed, as you'll otherwise lose root access (and the ability to auto install updates using this app) while installing the update. If you did not choose a root package, the only way to re-gain root access is to flash the package yourself.

This means an error occurred when installing the update. If you want to see what happened, you'll have to restart your device, find the log file of the recovery mode and send it to the developer of the app.

To restart your device: Press the "Reboot" button and then tap on "System". Your device will now restart.

To find the log file: Open a file manager app of your choice, select Internal Storage (or similar) and tap on the file "recovery.log".

Next, copy its contents and email it to the developer of the app to get assistance.

OnePlus 3T

This update method offers you the latest Community Edition (beta) of Oxygen OS.
The Community edition of Oxygen OS is released for enthousiasts and is aimed to provide feedback to OnePlus. By releasing new versions as Community Editions, OnePlus ensures all critical bugs are fixed before they release the latest Oxygen OS version to the general public.

OnePlus 3

This happens if you are using OxygenOS 3.2.8 or older. In that case, you'll need to either have TWRP recovery installed on your OnePlus 3, or update to a later version of OxygenOS using the standard System Updates app of your device. Afterwards, you can install updates using this option

This update method offers you the latest Community Edition (beta) of Oxygen OS.
The Community edition of Oxygen OS is released for enthousiasts and is aimed to provide feedback to OnePlus. By releasing new versions as Community Editions, OnePlus ensures all critical bugs are fixed before they release the latest Oxygen OS version to the general public.

OnePlus X

The option has been named "Install from local" and might be incorrectly phrased in the install guide in older versions of Oxygen Updater. Update to the latest version of Oxygen Updater to obtain the correct update installation instructions.

The processor of the OnePlus X does not meet Google's requirements to run Android 7.0 "Nougat". This means no "Nougat" version of OxygenOS for the OnePlus X can be released.

OnePlus 2

-- June 28th, 2017 --
OnePlus stated the update will *NOT* be released anymore. They have insufficient resources for developing the update as well as for maintaining their newer devices.

-- May 29th, 2017 --
The chances of the Nougat update still getting released are very slim. In terms of software updates, it seems like OnePlus is focusing only on its newer products.

OnePlus has announced that their team is working on an OxygenOS version based on Android 7.0 "Nougat" for the OnePlus 2, but they didn't announce when it will be released.

OnePlus One

Unfortunately, you can't easily install OxygenOS if you are running Cyanogen OS. To do so, you'll have to use a computer. You can follow the official installation guide from OnePlus here: OxygenOS install guide (for OnePlus One)

OxygenOS for the OnePlus One was a beta version offered to the community.

It was released to the public to gather feedback and tips for improving it. This feedback was used by the OnePlus developers to create a better version of OxygenOS to ship on the newer OnePlus devices.

Now that OnePlus has multiple phones running OxygenOS, their team has no time to maintain the version for the OnePlus One. If you want to run a newer Android version, stick to Cyanogen OS or flash a custom ROM.

Nougat will never come officially to the OnePlus One, as the processor does not meet Google's requirements for Android 7.0 "Nougat".

Other questions

This app only supports the OnePlus devices listed at the website or in the settings of the app.

No, you cannot root your device with this app.
In order to root your device, you'll have to unlock the bootloader of your device, install a custom recovery and flash a root package yourself.

No, you cannot install a custom ROM on your device using this app. Please make sure the bootloader of your device is unlocked and you have a custom Recovery mode installed. Afterwards, visit the Development section of the OnePlus forums to download and install a custom ROM yourself.

You can remove the ads via a one-time purchase. You can purchase the ad-free upgrade within the settings screen of the app.

While the developer of Oxygen Updater does not have much time to develop new features for the app, you may always send a feature request in an email to the developer.


Oxygen Updater
An app to download system updates for OxygenOS devices faster. Requires a OnePlus device running OxygenOS.
Developed by: Arjan Vlek